Privacy Policy
​Effective Date: 01/21/2025​
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This Privacy Policy outlines how Calgarygreaseinterceptor.com ("we," "us," or "our") collects, uses, discloses, and protects the personal information of our website visitors and users ("you" or "your"). This policy complies with the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
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1. Information We Collect
We may collect the following types of personal information from you:
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Information You Provide:
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Directly: Name, email address, phone number, mailing address, date of birth, payment information, usernames and passwords, information provided when contacting us (e.g., through email, chat, or phone), information provided when participating in surveys, contests, or promotions. This information is collected when the user provides it through Contact Forms.
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Automatically Collected: IP address, browser type, device information (operating system, device type), website usage data (pages visited, time spent on site, referring/exiting pages), cookies and similar tracking technologies (see below). ​
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NOTE: Directly Collected Information generally refers to personal information that you voluntarily provide to a website. This can include:
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Contact Forms: Name, email, phone number, message
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Account Creation: Username, password, email, address
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Purchases: Name, billing address, shipping address, payment information
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Surveys/Polls: Answers to questions, demographic information
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Newsletter Subscriptions: Email address
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Social Media Logins: Information shared through social media platforms (with your consent)
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Key Takeaway: Directly collected information encompasses any personal data you actively share with a website, beyond just filling out a contact form.
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2. How We Use Your Information
We use your personal information for the following purposes:
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Providing and Maintaining Our Website: Providing you with access to our website, customizing your experience, and improving its functionality.
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Communicating with You: Responding to your inquiries, sending newsletters, promotional materials, and other communications (with your consent).
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Processing Transactions: Processing payments for products or services you purchase from us.
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Personalizing Your Experience: Tailoring content and offers to your interests (with your consent).
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Improving Our Website: Analyzing website usage data to improve our website's design, content, and functionality.
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Protecting Our Rights and Interests: Detecting and preventing fraud, and enforcing our terms of service.
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Complying with Legal Obligations: Complying with applicable laws and regulations.
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3. Obtaining Consent
We will obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. Consent may be expressed (e.g., written, oral) or implied, depending on the circumstances. You may withdraw your consent at any time by contacting us using the information provided below.
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4. Limiting Collection
We will only collect personal information that is necessary for the identified purposes and will collect it by fair and lawful means.
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5. Limiting Use, Disclosure, and Retention
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Use and Disclosure: We will only use and disclose your personal information for the purposes for which it was collected, except with your consent or as permitted or required by law.
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Disclosure to Third Parties: We may share your information with:
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Service Providers: Third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, hosting providers).
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Business Partners: Our business partners for marketing purposes (with your consent).
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Legal Authorities: Law enforcement or other government officials as required by law or in response to a valid legal request.
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Retention: We will retain your personal information only as long as necessary for the fulfilment of those purposes or as required or permitted by law.
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6. Accuracy
We will take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.
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7. Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
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8. Openness and Transparency
We will make information about our privacy practices readily available to you through this Privacy Policy and other appropriate means.
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9. Individual Access
You have the right to access your personal information and request corrections. To make a request, please contact us using the information provided below.
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10. Cookies and Similar Technologies
We may use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your website usage. You can control the use of cookies through your browser settings.
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11. International Transfers
If your personal information is transferred to countries outside of Canada, we will take reasonable steps to ensure that it receives an adequate level of protection.
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12. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
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13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.
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14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Colin Chisholm